Annual Reports

Message from the Goodwill of Central Arizona Board Chair and President/CEO:

It gives us great pleasure to present our 2010 Annual Report for Goodwill of Central Arizona. This publication offers a comprehensive overview of our history and the current programs, initiatives and leaders who will help Goodwill continue its successful track record of putting people to work. It will also outline our accomplishments reached in 2010.

As you remember, a fire destroyed our Clearance Center and Salvage Operation at our Main Campus on July 31, 2010. Our team pulled together immediately and we were able to successfully have our operations back up and running the next day. Thanks to this dedicated team, while our Salvage Operation was down briefly, it did not impact our mission services which continued to post record-breaking numbers in people served and people placed.

Last year, we provided services for 30,120 individuals and recorded 9,280 job placements throughout central Arizona.

Our 46 retail stores and one Clearance Outlet generated more than $67 million in revenue that supported our state’s economy. Moreover, through our salvage and recycling initiatives we diverted 100 million pounds of materials from going directly into Arizona’s landfills.

Goodwill was able to achieve a great accomplishment in November when we opened the Retail Operations Center (ROC) in southwest Phoenix. Shoppers are receiving great deals at the Clearance Outlet, job seekers are learning about job training and professional opportunities in the Career Center, donations are being sorted more efficiently and our Salvage Operation has grown to new heights by operating out of the 100,000 square foot of space. Ultimately, the ROC is our finest symbol of what Goodwill does in the community because thousands of Arizonans are reaping the benefits from our many services and products that we provide.

We sincerely thank our donors, shoppers, volunteers, staff and Board of Directors for supporting our Mission to Put People to Work.

By building on our Community Development and educational outreach while opening new stores, welcoming additional volunteers and providing employment/job training services to our neighbors in need, we are confident that we will achieve unprecedented growth in 2011.

Kind Regards,

Jack Milligan, Board Chair

Jim Teter, President & CEO