Annual Reports

Message from the Goodwill of Central Arizona Board Chair and President/CEO:

Although our nation’s economy went through one of its most difficult periods in history, 2009 turned out to be the best year in Goodwill of Central Arizona’s 63-year existence.

The economic downturn sparked a huge demand for our 36 human service programs and our team did an outstanding job in responding to the needs of Arizona residents.

In fact, our organization broke records for the numbers of people served, individuals placed into jobs and the amount of visits we received at our 10 Career Centers. In addition, the Phoenix Business Journal and Best CompaniesAZ named Goodwill of Central Arizona as one of the “Best Places to Work” in the Large Company category! This honor is a true testament to the professionals who consistently challenge themselves to strive for excellence in community service and economic revitalization.

Our primary fundraising mechanism – Goodwill’s 42 retail stores in central Arizona — earned more than $60 million in revenue in 2009. We grew in a year when most retail operations were forced to cut back. As a result of our success, we opened five stores, hired several hundred people and increased our performance from 2008.

More importantly, we were able to dedicate more funds toward our Mission to Put People to Work! Thanks to the program and outreach efforts of Goodwill’s Workforce Development team, Retail Department, Commercial Services Division and Ecademie High School, we provided services for 25,333 individuals and placed 6,721 Arizona residents into employment.

Goodwill is proud of our accomplishments in 2009 and we will continue to implement strategies and initiatives that build on our success. We’ll continue to foster growth, strive for service excellence and financial stability in all areas.

We appreciate central Arizona’s communities, our donors, shoppers, Goodwill staff and the Board of the Directors for their incredible support and we look forward to another extraordinary year in 2010!

Kind Regards,

Jack Milligan, Board Chair

Jim Teter, President & CEO