Our Leadership Team
Meet some of the people who dedicate their time and expertise to help Goodwill accomplish its commitment to Put People to Work ...
JIM TETER
President and CEO
Jim Teter, President and Chief Executive Officer, has more than 30 years of experience with high-profile corporations such as IBM and Avnet. Most recently, he was Chief Operating Officer of Calence, LLC in Tempe, Arizona. Prior to his tenure with Calence, Teter served in a number of roles with Avnet including President of Avnet’s Enterprise Solutions Division, Senior Vice President of Strategic Business Development, Senior Vice President Marketing in the IBM Business Unit and Senior Vice President Sales and Marketing for Savoir Technology Solutions - which was purchased by Avnet in late 1999. Teter has co-chaired South Texas United Way’s business campaigns, served on the Board of the American Heart Association, was an active member of the Corpus Christi Economic Development Corporation and served on the external executive committee for Texas A&I University (now part of the Texas A&M University System). Teter actively supported Respite Care of San Antonio, Hacienda de los Angeles in Phoenix and Paiute Neighbor Association in Scottsdale. Teter is a graduate of Texas Tech University, where he earned his Bachelor of Science in Industrial Engineering.
TIM O’NEAL
Chief Operating Officer
Tim O'Neal, Chief Operating Officer, has more than 18 years of experience in the industry. He was promoted to COO in August 2007 and prior to that he held the Vice President of Retail Operations position at Goodwill from 2000 – 2007. O’Neal was integral in growing retail operations by 3000 percent, where he oversaw operations for 36 Goodwill stores in Central Arizona. He continues to drive best practices for customer service, donations and overall efficiency of the organization’s operations.
JAMES BURNS
Chief Financial Officer
James Burns is Goodwill’s Chief Financial Officer. Burns brings more than 15 years of financial management experience to the organization. Before coming to Goodwill, Burns was the Chief Financial Officer for Casino Arizona. He received his Masters in Business Administration and his bachelor’s degree in Science in Accounting from Northern Illinois University. Burns is a CPA and a member of the American Institute of Certified Public Accountants. He also serves on the Board of Governors for the Boys and Girls Clubs of Greater Scottsdale.
NEAL GOODRICH
Chief Information Officer
Neal Goodrich, Goodwill’s Chief Information Officer, draws upon a 20-year track record in providing innovative information technology and networking strategies and solutions. Prior to joining Goodwill, Goodrich held senior IT leadership roles in organizations ranging from Silicon Valley startups to Fortune 50 companies. He has also served as a senior consultant and advisor to multiple Fortune 500 companies and government organizations. Goodrich has played a key role in putting Internet technologies to work in mainstream business computing. He holds a bachelor’s degree in computer science from National University in San Diego and is a U.S. Navy veteran.
LISA WILHAM
Vice President of Workforce Development
Lisa Wilham, serves as Vice President of Workforce Development, having previously served as Case Manager, Program Coordinator and most recently as Youth Services Director. Her current responsibilities include oversight of the Workforce Development division which includes services to disadvantaged and disabled youth and adults, as well as the Commercial Services department which provides janitorial and landscaping services for both federal and state agencies. Prior to her career at Goodwill, Wilham worked extensively with local at-risk individuals, particularly youth and families. Prior to working for Goodwill, she designed, implemented and evaluated the success of new programs and activities targeting crisis intervention, resource referral networks, post-secondary education and Junior Achievement for a local charter high school. Her educational achievements include a Bachelor of Social Work and a Master of Social Work (Magma Cum Laude), both from Arizona State University. Lisa also holds a Certificate in Nonprofit Management from the ASU Center for Nonprofit Management & Leadership. She was appointed to the Arizona DES Human Rights Committee, which reviews unusual incidents reported in the state foster care system.
JACKIE HALLEEN
Vice President of Retail Operations
Jackie Halleen, is Vice President of Retail Operations, having previously served as the assistant vice president of retail, retail district manager and retail training director. Halleen has 18 years of experience in the fashion industry as a buyer. Prior to joining Goodwill, she worked with a major thrift company for nine years, developed a small thrift company in Ft. Lauderdale, Fla., and owned a wholesale clothing business.
KIM RYDER
Vice President, Real Estate and Facilities
Kim Ryder, Vice President Real Estate and Facilities, is responsible for overseeing construction, tenant improvements and building maintenance at all Goodwill of Central Arizona facilities. During her nine-year tenure with Goodwill, Ryder has been responsible for the build-out of over 750,000 square feet of retail and commercial office space. Ryder previously served as a store manager, district manager and operations director, and has spent her career in the retail thrift industry.
VALERIE BROWN
Senior Executive Administrator
Valerie Brown is the Senior Executive Administrator responsible for managing the CEO and COO’s office operations. Brown has more than 15 years of experience in nonprofit administration and management, including 10 years in support of senior executives. Her previous experience includes commercial and residential real estate transactions, insurance, working with boards of directors, travel and corporate aviation.
NOBUMICHI HARA
Vice President of Human Capital
Nobumichi Hara is Goodwill’s Vice President of Human Capital. With more than 25 years of human resources management experience in various industries, Hara has worked directly with CEOs and Boards to deliver significant improvements in human resources management for growing companies. Through a creative and innovative approach, he has garnered national and local best practice awards including “Best Employer to Work For” and “Best Employer for Employee Financial Security.” Hara has also served as a board member for various nonprofit organizations such as the United Way and Physician Hospital Community Organization where he held tenure as both vice chair and chair. Hara received a bachelor’s and an MBA degree from the University of California, Long Beach and holds a Senior Professional Human Resources designation.
LARRY BETZ
Corporate Compliance Officer
As Goodwill of Central Arizona’s Corporate Compliance Officer, Larry Betz is primarily responsible for supporting the organization’s efforts to maintain high standards of business ethics and compliance with contracts, laws and regulations. Betz has been employed with Goodwill for two years and a member of the leadership team since October 1, 2007. Overall, Betz has more than 20 years of experience in law and human resources. Before coming to Goodwill, Betz practiced labor and employment law in Michigan and worked as a government compliance manager and human resource manager in the private sector. Betz is a graduate of the University of Michigan where he earned his bachelor’s degree in Education and Social Studies. He is also a graduate of the Thomas M. Cooley Law School. Additionally, Betz is certified as a Senior Professional in Human Resources (SPHR). He serves as a member of the Society of Human Resources Management and the Valley of the Sun Society of Human Resources Management where he is chairman of the legislative action committee.
CHANDRA STEWART
Director, Marketing and Communications
Chandra Stewart is the Director of Marketing and Communications. She joined Goodwill of Central Arizona in 2006 from the defense/technology sectors and brings with her 13 years of experience in corporate communications, marketing, media relations and public relations. Prior to her tenure at Goodwill, she served as a Communications and Media Manager at Raytheon Missile Systems where she directed the internal and external communications campaigns for three product lines. She has also worked in marketing and communications at General Dynamics and Motorola. Stewart earned her Bachelor of Arts from Michigan State and recently graduated from Goodwill’s Senior Leadership Development program.
