Our Leadership Team

Meet some of the people who dedicate their time and expertise to help Goodwill accomplish its commitment to Put People to Work ...

JIM TETER
President and CEO

Jim Teter, President and Chief Executive Officer of Goodwill, has more than 25 years of experience with high-profile corporations such as IBM and Avnet. Most recently, he was Chief Operating Officer of Calence, LLC in Tempe, Arizona. Prior to his tenure with Calence, Teter served in a number of roles with Avnet including President of Avnet’s Enterprise Solutions Division, Senior Vice President of Strategic Business Development, Senior Vice President Marketing in the IBM Business Unit and Senior Vice President Sales and Marketing for Savoir Technology Solutions - which was purchased by Avnet in late 1999. Teter has co-chaired South Texas United Way’s business campaigns, served on the Board of the American Heart Association, was an active member of the Corpus Christi Economic Development Corporation and served on the external executive committee for Texas A&I University (now part of the Texas A&M University System). Teter actively supported Respite Care of San Antonio, Hacienda de los Angeles in Phoenix and Paiute Neighbor Association in Scottsdale. Teter is a graduate of Texas Tech University, where he earned his Bachelor of Science in Industrial Engineering. Teter is a member of the Association for Corporate Growth, Arizona Business Leadership, Phoenix Community Alliance, Organization for Non-Profit Executives and Greater Phoenix Leadership.

TIM O’NEAL
Chief Operating Officer

Tim O'Neal, Chief Operating Officer, has helped grow Goodwill of Central Arizona into one of the top nonprofit organizations in the United States. As a dynamic and inspirational executive, O’Neal has spearheaded the Retail and Client Services teams’ efforts to achieve and surpass strategic goals. In fact, while serving as Vice President of Retail Operations from 1999 to 2007, O’Neal played a key role in increasing retail operations by 3000 percent, where he oversaw operations for 36 Goodwill stores in central Arizona. In his current role as Chief Operating Officer, O’Neal is responsible for leading the Retail, Marketing, Construction, Development, Loss Prevention and Mission Services divisions, including responsibility for exceeding revenue, people served and people placed goals. He continues to drive best practices for customer service, donations and overall efficiency of the organization’s operations. O’Neal holds a Certificate in Strategic Perspectives in Nonprofit Management from the Harvard Business School Executive Education program. He was also invited to participate in Goodwill Industries International’s Executive Leadership Development program, which drives excellence, strategic planning and personal development skills for top executives in the industry. He will graduate in June 2010.

TANYA PERRY
Chief Financial Officer

Tanya Perry, Senior Vice President and Chief Financial Officer, joined Goodwill Industries of Central Arizona in 2007 as Controller, where she created a strong infrastructure that played a key role in significantly enhancing the stability, credibility and overall effectiveness of the financial operations of the organization. Perry continues to provide the financial leadership that has helped contribute to the organization’s improved financial condition during her tenure. Perry has nearly 20 years of experience in the financial arena, including leadership roles in both public accounting and private industry. She spent approximately nine years in public accounting, where she specialized in audits of not-for-profit organizations and eventually managed the firm’s nonprofit audit practice. After leaving public accounting, Perry spent several years in financial management roles in the private sector, including four years as Controller at Goodwill Industries of Northern New England. Perry received a Bachelor of Science degree in Accounting from Thomas College and is a licensed CPA.

 

NEAL GOODRICH
Chief Information Officer

Neal Goodrich, Goodwill’s Chief Information Officer, draws upon a 20-year track record in providing innovative information technology and networking strategies and solutions. Prior to joining Goodwill, Goodrich held senior IT leadership roles in organizations ranging from Silicon Valley startups to Fortune 50 companies. He has also served as a senior consultant and advisor to multiple Fortune 500 companies and government organizations. Goodrich has played a key role in putting Internet technologies to work in mainstream business computing. He holds a bachelor’s degree in computer science from National University in San Diego and is a U.S. Navy veteran.

 

YOLANDA CARROTHERS
Vice President of Workforce Development

Yolanda Carrothers brings more than 30 years of public service to her role as Vice President of Workforce Development at Goodwill of Central Arizona. Carrothers re-entered the workforce in 2006 after a brief retirement to join Goodwill and served as Director of Case Managed Services and Performance Information Manager before assuming her current position. Before joining Goodwill, Carrothers worked for the City of Phoenix and the Department of Economic Security (DES) where she held a number of management positions. She has successfully completed extensive Federal and municipal leadership training.

JACKIE HALLEEN
Vice President of Retail Operations

Jackie Halleen, is Vice President of Retail Operations, having previously served as the assistant vice president of retail, retail district manager and retail training director. Halleen has 18 years of experience in the fashion industry as a buyer. Prior to joining Goodwill, she worked with a major thrift company for nine years, developed a small thrift company in Ft. Lauderdale, Fla., and owned a wholesale clothing business.

 

KIM RYDER
Vice President, Real Estate and Facilities

Kim Ryder, Vice President Real Estate and Facilities, is responsible for overseeing construction, tenant improvements and building maintenance at all Goodwill of Central Arizona facilities. During her nine-year tenure with Goodwill, Ryder has been responsible for the build-out of over 750,000 square feet of retail and commercial office space. Ryder previously served as a store manager, district manager and operations director, and has spent her career in the retail thrift industry.

VALERIE BROWN
Senior Executive Administrator
 
Valerie Brown is the Senior Executive Administrator responsible for managing the CEO and COO’s office operations. Brown has more than 15 years of experience in nonprofit administration and management, including 10 years in support of senior executives. Her previous experience includes commercial and residential real estate transactions, insurance, working with boards of directors, travel and corporate aviation.

 

NOBUMICHI HARA
Vice President of Human Capital

Nobumichi Hara, Vice President of Human Capital, has been employed with Goodwill of Central Arizona for four years and possesses more than 20 years of combined experience as a human resources leader in various industries. Hara has worked directly for CEOs and with Boards to deliver business strategies and significant improvements in human resources management for growing companies. Through creative and innovative approaches, he has garnered national and local best practice awards including Best Places to Work (Phoenix), Washington State “Best Employer to Work For” and national “Best Employer for Employee Financial Security.” Hara also serves as President of the Senior Human Resources Executive Council, a SHRM affiliate, and Vice President of the Arizona Total Rewards Association. Previous nonprofit board memberships include the United Way and Physician Hospital Community Organization. Hara received both his undergraduate and graduate degrees from California State University, Long Beach and holds a Senior Professional Human Resources designation.

CHANDRA STEWART
Vice President, Marketing & Communications

Chandra Stewart is the Vice President, Marketing & Communications. She joined Goodwill of Central Arizona in 2006 from the defense/technology sectors and brings with her 13 years of experience in corporate communications, marketing, media relations and public relations. Prior to her tenure at Goodwill, she served as a Communications and Media Manager at Raytheon Missile Systems where she directed the internal and external communications campaigns for three product lines. She has also worked in marketing and communications at General Dynamics and Motorola. Stewart earned her Bachelor of Arts from Michigan State and recently graduated from Goodwill’s Senior Leadership Development program.

PAUL WILSON
Executive Director of Commercial and Temporary Services

Paul Wilson serves as Goodwill of Central Arizona’s Executive Director of Commercial and Temporary Services. Wilson possesses more than 22 years of experience in workforce development, vocational rehabilitation, program development and service to individuals with disabilities. Wilson received his Masters in Rehabilitation Counseling from the University of Arizona and Bachelor of Science in Special & Elementary Education from Duquesne University in Pittsburgh, PA. He is a Certified Rehabilitation Counselor and a community volunteer for Dads on Duty and Lookout Mountain Elementary School.

RICHMOND J. VINCENT, JR
Director, Community Development

Richmond J. Vincent, Jr., Goodwill’s Director, Community Development, draws upon a 15-year track record in business and fund development. Prior to joining Goodwill, Vincent held senior leadership roles in organizations ranging from business ownership to commercial banking and fund development. Vincent has successfully incorporated innovative business development techniques into traditional philanthropic strategies. He has also served as Chair of the Maricopa County Workforce Investment Board; Treasurer of the National Association of Workforce Board; member of the Governor’s Council on Workforce Policy; and Vice Chairman of the CHW East Valley Foundation Board. Vincent holds a bachelor’s degree in Political Science and an MBA from Arizona State University.

KRISTEN SMITH
Principal

Kristen Smith has been an Ecademie High School staff member since the educational institution opened in 2004. Smith became the Assistant Principal in 2007 and was promoted to Principal of the Eagles Campus in 2008. Smith holds a Bachelor of Arts in Secondary Education from Arizona State University and Master’s Degree in Educational Leadership, Principalship from Northern Arizona University.