Our Leadership Team
Meet some of the people who dedicate their time and expertise to help Goodwill accomplish its commitment to Put People to Work ...
JIM TETER
President and CEO
Jim Teter, President and Chief Executive Officer of Goodwill, has more than 26 years of experience with high-profile corporations such as IBM and Avnet. Most recently, he was Chief Operating Officer of Calence, LLC in Tempe, Arizona. Prior to his tenure with Calence, Teter served in a number of roles with Avnet including President of Avnet’s Enterprise Solutions Division, Senior Vice President of Strategic Business Development, Senior Vice President Marketing in the IBM Business Unit and Senior Vice President Sales and Marketing for Savoir Technology Solutions - which was purchased by Avnet in late 1999. Teter has co-chaired South Texas United Way’s business campaigns, served on the Board of the American Heart Association, was an active member of the Corpus Christi Economic Development Corporation and served on the external executive committee for Texas A&I University (now part of the Texas A&M University System). Teter actively supported Respite Care of San Antonio, Hacienda de los Angeles in Phoenix and Paiute Neighbor Association in Scottsdale. Teter is a graduate of Texas Tech University, where he earned his Bachelor of Science in Industrial Engineering. Teter is a member of the Association for Corporate Growth, Arizona Business Leadership, Phoenix Community Alliance, Organization for Non-Profit Executives and Greater Phoenix Leadership.
TIM O’NEAL
Executive Vice President and Chief Operating Officer
Tim O'Neal, Chief Operating Officer, has helped grow Goodwill of Central Arizona into one of the top nonprofit organizations in the United States. As a dynamic and inspirational executive, O’Neal has spearheaded the Retail and Client Services teams’ efforts to achieve and surpass strategic goals. In fact, while serving as Vice President of Retail Operations from 1999 to 2007, O’Neal played a key role in increasing retail operations by 3000 percent, where he oversaw operations for 36 Goodwill stores in central Arizona. In his current role as Chief Operating Officer, O’Neal is responsible for leading the Retail, Marketing, Construction, Development, Loss Prevention and Mission Services divisions, including responsibility for exceeding revenue, people served and people placed goals. He continues to drive best practices for customer service, donations and overall efficiency of the organization’s operations. O’Neal holds a Certificate in Strategic Perspectives in Nonprofit Management from the Harvard Business School Executive Education program. Lastly, O'Neal graduated in June 2010 from Goodwill Industries International’s Executive Leadership Development program, which drives excellence, strategic planning and personal development skills for top executives in the industry.
TANYA PERRY
Chief Financial Officer
Tanya Perry, Senior Vice President and Chief Financial Officer, joined Goodwill Industries of Central Arizona in 2007 as Controller, where she created a strong infrastructure that played a key role in significantly enhancing the stability, credibility and overall effectiveness of the financial operations of the organization. Perry continues to provide the financial leadership that has helped contribute to the organization’s improved financial condition during her tenure. Perry has nearly 20 years of experience in the financial arena, including leadership roles in both public accounting and private industry. She spent approximately nine years in public accounting, where she specialized in audits of not-for-profit organizations and eventually managed the firm’s nonprofit audit practice. After leaving public accounting, Perry spent several years in financial management roles in the private sector, including four years as Controller at Goodwill Industries of Northern New England. Perry received a Bachelor of Science degree in Accounting from Thomas College and is a licensed CPA.
VALERIE BROWN
Senior Executive Administrator
Valerie Brown is the Senior Executive Administrator and joined Goodwill in 2004. Brown is responsible for managing the CEO and COO office operations and supports Goodwill's Board of Directors and its committees. Additionally, she is the Board liaison and oversees all administrative support for Goodwill of Central Arizona. Brown has more than 20 years of experience in non-profit administration and management, including 16 years in support of senior executives. Her previous experience includes commercial and residential real estate transactions, insurance, working with boards of directors, travel and corporate aviation.
NEAL GOODRICH
Chief Information Officer
Neal Goodrich, Goodwill’s Chief Information Officer, draws upon a 21-year track record in providing innovative information technology and networking strategies and solutions. Prior to joining Goodwill, Goodrich held senior IT leadership roles in organizations ranging from Silicon Valley startups to Fortune 50 companies. He has also served as a senior consultant and advisor to multiple Fortune 500 companies and government organizations. Goodrich has played a key role in putting Internet technologies to work in mainstream business computing. He holds a bachelor’s degree in Computer Science from National University in San Diego and is a U.S. Navy veteran.
JACKIE HALLEEN
Vice President of Retail Operations
Jackie Halleen is Vice President of Retail Operations, having previously served as the Assistant Vice President of Retail, Retail District Manager and Retail Training Director. Halleen has 19 years of experience in the fashion industry as a buyer. Prior to joining Goodwill, she worked with a major thrift company for nine years, developed a small thrift company in Ft. Lauderdale, Fla., and owned a wholesale clothing business.
NOBUMICHI HARA
Senior Vice President of Human Capital
Nobumichi Hara, Vice President of Human Capital, has been with Goodwill of Central Arizona for four years and has 20 years of experience as the head of human resources in various industries. Hara has worked directly for CEOs and with Boards to deliver business strategies and significant improvements in human resources management for growing companies. Through creative and innovative approaches, he has garnered national and local best practice awards including Arizona Best Places to Work, Washington State “Best Employer to Work For” and national “Best Employer for Employee Financial Security.” Hara also serves as President of the Senior Human Resources Executive Council, a SHRM affiliate, and Vice President of the Arizona Total Rewards Association. Previous nonprofit board memberships include the United Way and Physician Hospital Community Organization. Hara received both his undergraduate and graduate degrees from California State University, Long Beach and holds a Senior Professional Human Resources designation.
DOLAN LEVEEN
Director of Asset Protection
COURTNEY NELSON
Director of Marketing and Communications
Courtney Nelson is Goodwill’s Director of Marketing and Communications. During her tenure, Nelson has helped to enhance the Goodwill of Central Arizona brand through consistent and strategic efforts in Public Relations, Marketing, Social Media, Events and Advertising. Before joining Goodwill, Nelson worked with a local nonprofit, Fresh Start Women’s Foundation, as the Marketing and Giving Coordinator. In addition, Nelson worked for approximately seven years in the advertising industry where she managed a multitude of accounts including, a state-wide water conservation campaign, a tourism campaign for a local county, a short-term lending company and oversaw the retail marketing account for Goodwill of Central Arizona for Park&Co. Nelson holds a Bachelor of Arts in Communications from Arizona State University.
KIM RYDER
Vice President, Real Estate, Facilities and Commercial Services
Kim Ryder, Vice President, Real Estate, Facilities and Commercial Services, is responsible for overseeing construction, tenant improvements and building maintenance at all Goodwill of Central Arizona facilities. During her 10-year tenure with Goodwill, Ryder has been responsible for the build-out of more than 1 million square feet of retail and commercial office space. Ryder previously served as a store manager, district manager and operations director, and has spent her entire career in the retail thrift industry.
RICHMOND J. VINCENT, JR
Vice President of Workforce Development
Richmond J. Vincent, Jr., draws upon his 20-year track record in business, funds and workforce development to continue the transformation of Goodwill’s job training programs from a human services focus to a human capital paradigm. Vincent most recently served as the Director of Community Development; in which, he spearheaded the start-up of Goodwill’s Philanthropic Program. Before joining Goodwill, Vincent held senior leadership roles in organizations ranging from business ownership to banking and Fund development. He has also served as Chair of the Maricopa County Workforce Investment Board; Treasurer of the National Association of Workforce Board; member of the Governor’s Council on Workforce Policy; and Vice Chairman of the Catholic Healthcare West’s East Valley Foundation Board. Vincent holds a Master’s Degree in Business Administration and a Bachelor’s degree in Political Science from Arizona State University.
Goodwill of Central Arizona Leadership Team
