If you have questions about Goodwill stores in central Arizona, please review this helpful list of questions and answers.
If you are interested in donating to Goodwill, here is some helpful information that you will need to know in advance.
Regular hours for our retail stores are Monday through Saturday from 9 a.m. to 9 p.m. and from 10 a.m. to 6 p.m. on Sunday. However there are exceptions for some stores. Please visit our Find a Store page for more information.
All of our retail stores accept donations during business hours. Please click here to find out WHAT and HOW you can donate to Goodwill of Central Arizona.
The revenue generated from the sale of donated items in Goodwill ‘s retail stores remains in our community to assist people who are working to improve their lives through gainful employment. Goodwill of Central Arizona has been providing services in the community since 1947. Our commitment is to “Put People to Work.”
It is a standard policy for Goodwill to hire the best-qualified people from the community at all levels and departments. The retail operation will hire many workforce development participants interested in the retail field to give them the experience they need to be successful. Get more information on jobs at Goodwill.
As of November 19, 2008, merchandise returned within 14 days of purchase with a valid receipt and original Goodwill tags still attached to items will receive a store credit for the full value – credited to a Good¢ents card. Any items returned without the tags attached AND the original receipt will receive a refund for the last-known sale price of $1 credited to a Good¢ents card. Multiple returns can be credited to the same card. No exchanges will be given. Store credits are redeemable for six months from the date of issue at any Goodwill retail store location, using your Good¢ents card. Lost cards and credits are not recoverable and not the responsibility of Goodwill of Central Arizona.
If these questions didn’t answer your question, check our other Frequently Asked Questions (donation Q & A) or feel free to contact our Customer Concern hotline at 602.535.4190 or 877.200.8500.
Clothing, shoes, books, computers, electronics, cooking accessories, furniture, jewelry, musical instruments, sporting equipment, pictures, art, tools and toys, linens and housewares. Goodwill is unable to use auto parts, building materials, hazardous materials or tires. See our list of what you can donate.
Scheduling a pickup with Goodwill is a fast and convenient way to give back! It’s FREE and it takes less than one minute to schedule a pick-up. Visit donate.goodwillaz.org or call 602.513.8444 to schedule your pick-up.
Yes, whenever you donate to Goodwill you will receive a receipt acknowledging the date that Goodwill received your donation. See our list of estimated donation values to see what your donation is worth.
Our Estimated Donation Values list gives approximate values for what items sell for at Goodwill stores. Use these ranges as a general guide to assess the value you can claim on your tax return. Goodwill cannot assign a tax value for you. IRS regulations require taxpayers to place a value on items donated. The rules governing valuation, substantiation, record keeping and reporting can be quite complex, however. We therefore recommend downloading IRS Publication 526 and IRS Publication 561 from the IRS Website and/or consulting a tax advisor if your situation so warrants.
Since 1947, Goodwill of Central Arizona has provided services in the community to “Put People to Work!” Our primary fundraising comes from the resale of donated items through Goodwill retail stores. We use that money to fund programs to help people improve their lives and the lives of their families, through the dignity of gainful employment.
Goodwill accepts all donations. We use a 5-point quality inspection process to determine whether or not the donated good is appropriate for resale in our stores or whether it should be sent through our clearance outlet and then our recycling / salvage system. Goodwill’s resale and recycling efforts keep more than 100 million pounds of items out of landfills every year. We were one of Arizona’s first recyclers. Good for the community, good for the Earth. Thank you for your generous donations.