Christopher J. Koziol – Aspect Software, Inc.
Aspect Software, Inc.
Christopher J. Koziol currently serves as President and General Manager of Interaction Management for Aspect Software, Inc. Aspect Software is a private equity backed, global provider of customer contact and workforce optimization solutions. Aspect solutions help 77% of the Fortune 100 transform their customer contact centers with a single, unified solution for a full breadth of next-generation, multi-channel customer contact capabilities. Koziol previously worked as the Managing Director of Mission Advisory Services and as Chief Operating Officer for JDA Software. Koziol helped transform JDA from a retail software provider to a leading supply chain planning and optimization enterprise software company. Koziol possesses over 25 years of leadership in technology industry organizations. Prior to JDA, Koziol spent 16 years with MicroAge, Inc., rising to the position of President and Chief Operating Officer. He helped MicroAge grow from a privately held organization to a $6 billion NASDAQ company. Koziol was also president of MicroAge Technology Services, a $1.8 billion systems integrator, and led the company’s $5 billion Pinacor distribution subsidiary. Koziol is a graduate of the Harvard Business School Program for Management Development and earned his B.S. in Business Administration (Marketing) at the University of Arizona in Tucson.