Our Leadership Team

Meet the brains behind our social consciousness. These are some of the people who dedicate their time and expertise to help Goodwill put people to work.


Tim O'Neal - President and Chief Executive Officer

Tim O’Neal, President and Chief Executive Officer, has helped grow Goodwill of Central Arizona into one of the top nonprofit organizations in the United States. As a dynamic and inspirational executive, O’Neal has spearheaded the Retail and Client Services teams’ efforts to achieve and surpass strategic goals. In fact, while serving as Vice President of Retail Operations from 1999 to 2007, O’Neal played a key role in increasing retail operations by 3000 percent, where he oversaw operations for 36 Goodwill stores in central Arizona. From 2007 until late 2014, O’Neal served as the Chief Operating Officer, responsible for leading the Retail, Marketing, Construction, Development, Loss Prevention and Mission Services divisions.

Meet Tim O’Neal

Executive Vice President and Chief Operating Officer

Jackie Halleen is Executive Vice President and Chief Operating Officer, having previously served as the Senior Vice President of Retail Operations, Vice President of Retail, Assistant Vice President of Retail, Retail District Manager and Retail Training Director. Halleen is a visionary leader whose innovation and expertise helped establish Goodwill of Central Arizona as a top retailer in the state and enabled Goodwill to reach more people in the community than ever before. She has 19 years of experience as a buyer in the fashion industry and oversees Retail, Marketing, Asset Protection and Workforce Development Divisions for Goodwill of Central Arizona. Prior to joining Goodwill, she worked with a major thrift company for nine years, developed a small thrift company in Ft. Lauderdale, Fla., and owned a wholesale clothing business.

Meet Jackie Halleen

Nobumichi Hara - Senior Vice President and Chief Talent Officer

Nobumichi Hara, Senior Vice President and Chief Talent Officer, has been with Goodwill of Central Arizona for nine years and has over 25 years of experience as the top human resource leader in various companies representing a variety of industries.  Hara has worked directly for CEOs and with Boards to deliver business strategies and significant improvements in human resource management for growing companies.  Through creative and innovative approaches, he has garnered national and local best practice awards including Arizona Best Places to Work, Washington State “Best Employer to Work For” and national “Best Employer for Employee Financial Security.”  Hara has also served on a variety of not-for-profit Boards including the United Way, The Physician Hospital Community Organization, The Senior Human Resource Executive Council, Arizona Total Rewards Association, and also served as the State Director for the Arizona State Society of Human Resource Management.  In 2011 Hara testified before the U.S. House Subcommittee on workforce protections as part of its review of the Fair Labor Standards Act, and in 2012, he was named the winner of the Ann Byrnes, SPHR Award for Professional Excellence.   Hara received his MBA from California State University, Long Beach, and holds a Senior Professional Human Resource certification.

Meet Nobumichi Hara

Dolan Leveen - Vice President of Operational Risk Management

Dolan Leveen has served as Vice President of Operational Risk Management since September 2002. Leveen has a Bachelor of Science degree in Business Management, with minors in Economics and Communications from the University of Science and Arts of Oklahoma, where he also played for the basketball team. Before joining the Goodwill team, Leveen served as a Loss Control Manager for Lowes and as a Regional Sales Manager for Dent Wizard. Leveen also served as a Store Manager for Kmart where he worked for more than 15 years.

Meet Dolan Leveen

Courtney Nelson - Vice President of Marketing and Communications

Courtney Nelson is Goodwill’s Vice President of Marketing and Communications. During her tenure, Nelson has helped to enhance the Goodwill of Central Arizona brand through consistent and strategic efforts in Public Relations, Marketing, Social Media, Events and Advertising. Before joining Goodwill, Nelson worked with a local nonprofit, Fresh Start Women’s Foundation, as the Marketing and Giving Coordinator. In addition, Nelson worked for approximately seven years in the advertising industry where she managed a multitude of accounts including, a state-wide water conservation campaign, a tourism campaign for a local county, a short-term lending company and oversaw the retail marketing account for Goodwill of Central Arizona for Park&Co.

Meet Courtney Nelson

Kim Ryder - Vice President, Real Estate and Commercial Maintenance

Kim Ryder, Vice President, Real Estate and Commercial Services, is responsible for overseeing construction, tenant improvements and building maintenance at all Goodwill of Central Arizona facilities. During her tenure with Goodwill, Ryder has been responsible for the build-out of more than 1 million square feet of retail and commercial office space. Ryder previously served as a store manager, district manager and operations director, and has spent her entire career in the retail thrift industry.

Meet Kim Ryder

Richmond J. Vincent, Jr - Senior Vice President of Workforce Development

Richmond J. Vincent, Jr., Senior Vice President of Workforce Development, draws upon his 20-year track record in business, funds and workforce development to continue the transformation of Goodwill’s job training programs from a human services focus to a human capital paradigm. Vincent most recently served as the Director of Community Development; in which, he spearheaded the start-up of Goodwill’s Philanthropic Program. Before joining Goodwill, Vincent held senior leadership roles in organizations ranging from business ownership to banking and Fund development. He has also served as Chair of the Maricopa County Workforce Investment Board; Treasurer of the National Association of Workforce Board; member of the Governor’s Council on Workforce Policy; and Vice Chairman of the Catholic Healthcare West’s East Valley Foundation Board.

Meet Richmond J. Vincent, Jr

Julie Pessa Capozzi – Senior Executive Administrator

Julie Pessa Capozzi joined Goodwill in 2014. Pessa Capozzi supports Goodwill’s Board of Directors and its committees. Pessa Capozzi has more than 12 years of experience in senior executive administration including in the for-profit, not-for-profit and charitable sectors. In previous roles she supported executives in travel & tourism, online retail, the pharmaceutical industry, cancer research and high performance sports, including working with the Canadian Olympic Foundation and supporting Team Canada at the 2014 Olympic Winter Games in Sochi, Russia.

Board of Directors
Board Members


Goodwill puts people to work every day. We have 22 career centers throughout Arizona. READ MORE